Welcome to Chitracraft! By using our website and purchasing our products, you agree to the following terms and conditions:

1. Order Processing: All orders are processed within 3-5 business days. Custom orders may take longer depending on the complexity.
2. Payment: Payments must be made in full at the time of purchase. We accept all major credit cards and Phonepe.
3. Shipping: We offer standard and expedited shipping options. Shipping times may vary based on your location and chosen method.
4. Returns and Exchanges: Customized items are non-refundable. If there is a defect in the product, please contact us within 7 days of receiving your order for an exchange.
5. Privacy: Your personal information is confidential and will only be used to process your order and enhance your shopping experience.
6. Changes to Terms: Chitracraft reserves the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the site signifies acceptance of the updated terms.

Thank you for choosing Chitracraft for your personalized gifts!